Questions, answered

Most cards are ready within a few minutes of your payment being confirmed. You'll get a notification the moment it's ready to use.

An email address, or a Google or Telegram account. There's no paperwork and no documents to upload.

A one-time card fee and a small fee on each top-up. There are no monthly fees, and you see the full price before you pay.

USDT, USDC, BTC, ETH and more, on several networks. At checkout you pick the coin first, then the network, and we show the exact amount to send.

If you send a little less or more, we add what arrived to your card after fees and tell you the exact amount. If something looks unusual, we check it and get back to you.

If we can't complete your order, you get your money back in crypto to an address you choose. The refund policy has the details.

Online, anywhere Visa or Mastercard is accepted: shops, ads, subscriptions, travel and more.

Yes. Keep a card for each purpose, like ads, subscriptions or travel, and give each one its own name.

Open the card and tap Freeze. You can unfreeze it any time. Cancelling is permanent, and any balance left on the card is paid back to you in crypto.

Card details are only shown to you, after you confirm it's you. Online payments that need approval come to you first, in the app, by email or on Telegram.

Add a passkey to sign in with your fingerprint or face, and check the devices signed in to your account from Settings.

Veilo is available in English and Arabic, and more languages are on the way. Pick yours from the language menu at the top of any page.